Privacy Policy Overview

Key Definitions

Understanding the terminology used in our privacy policy helps clarify how we handle your information.

Purposes of Data Processing

Your data is used in specific, justified ways to support our services and comply with legal requirements.

• Facilitating accurate preparation of real estate deal documents.
• Communicating effectively about service progress and updates.
• Billing and managing payments for services rendered.
• Improving website functionality and customer experience.
• Ensuring compliance with applicable laws and regulations.
• Conducting internal audits and performance reviews.
• Responding to customer inquiries and requests promptly.
• Providing relevant marketing information when consent is granted.

Legal Grounds for Processing

propertydealhub processes personal data based on clearly established justifications under data protection laws.

• Performance of a contract with the user regarding documentation services.
• Compliance with legal obligations dictated by government regulations.
• Legitimate interests pursued by propertydealhub for operational needs.
• Consent provided by the user for certain communications and data usages.

Compliance with Data Protection Standards

Although focused on Singapore regulations, we adhere to best practices aligned with global standards such as GDPR to protect your data.

• Data protection principles emphasizing transparency and fairness.
• Rights for users to access, correct, or delete their personal information.
• Safeguards ensuring data integrity and confidentiality.
• Data breach response protocols to mitigate risks promptly.
• Obtaining proper consent before processing sensitive information.
• Provision of clear privacy notices to users at all interaction points.

Cookies Policy

propertydealhub uses cookies to enhance your online experience and analyze site usage.

Cookies used include essential, performance, functionality, and advertising cookies.

Cookies are categorized by their purpose to ensure clear management and consent options.

Users can control cookie preferences via browser settings or our consent management tools on the website.

Learn more about our cookie practices in the full cookie policy.

Data Sharing and Disclosure

We limit sharing your personal data to trusted parties necessary for service delivery, maintaining strict confidentiality agreements.

• Legal authorities when required by law or to protect rights.
• Service providers assisting with documentation and payment processing.
• Technical partners supporting website hosting and security.
• Business partners involved in referral programs upon consent.
• Compliance auditors conducting assessments of our operations.
• No sale or rental of personal data to third parties without explicit permission.

International Data Transfers

Data may occasionally be transferred outside Singapore to service partners equipped with adequate data protection safeguards.

Such transfers comply with Singapore’s Personal Data Protection Act and use contractual and technical measures to protect confidentiality.

Data Retention

We retain personal data only as long as necessary to fulfill service purposes or legal obligations.

Account information is kept for the duration of the client relationship plus required period for compliance purposes.

Communication records are stored securely to resolve inquiries and maintain service quality.

System logs related to access and usage are retained to support security monitoring.

Upon request and where no legal obligation exists, data is deleted in a timely and secure manner.

Data Security Measures

propertydealhub employs comprehensive security protocols to protect personal data against unauthorized access, alteration, and loss.

• Use of encryption in data transmission and storage.
• Regular security audits and vulnerability assessments.
• Access controls limiting data to authorized personnel only.

User Data Rights

Users have several rights intended to enhance control over their personal data handled by propertydealhub.

• Right to access and obtain copies of their personal data.
• Right to request correction, deletion, or restriction of data processing.
• Request correction of your personal data if it is inaccurate or incomplete.
• Request erasure of your personal data when it is no longer necessary for the purposes collected.
• Object to the processing of your personal data where processing is based on legitimate interests.
• Request data portability to obtain and reuse your personal data for your own purposes.
• Withdraw consent at any time where processing is based on your consent.
• File complaints to the Personal Data Protection Commission (PDPC) if you believe your rights have been infringed.

Exercising Your Data Privacy Rights

At propertydealhub, you have the right to access, modify, or delete your personal information held by us. Should you wish to exercise any of these rights, please submit a formal request including sufficient details to identify yourself and the specific data concerned.

[email protected]

We strive to respond to all privacy rights requests within 30 days of receipt. Complex cases may require additional time, which we will communicate accordingly.